Privacy Policy

Who We Are

The Coolum Industrial Park Business Directory is operated by Industrial Park Group (ABN 15 688 071 829), a community-focused initiative dedicated to connecting businesses located in and around the Coolum Industrial Park precinct, Sunshine Coast, Queensland, Australia.

Our website address is: https://coolumindustrialpark.com.au

What Data We Collect and Why

Business Listing Data (Publicly Sourced)

As a business directory, we collect and publish information about businesses located in and around Coolum Industrial Park. This includes:

• Business names, trading names, and descriptions
• Contact details including phone numbers, email addresses, and physical addresses
• Business categories and industry types
• Images, logos, and photos that are publicly available online
• Website URLs and social media profile links
• Business hours and other operational information

Contact Form Data

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Your company name (optional)
• Your enquiry type and message
• Whether your business is located in Coolum Industrial Park

This information is used solely to respond to your enquiry and is not shared with third parties or used for marketing purposes.

Account Registration Data

If you register an account to claim or manage a business listing, we collect your name, email address, and any profile information you provide. This is stored securely in our WordPress database and is used only for directory management purposes.

Comments

If you leave a comment or review on the site, we collect the data shown in the comment form, plus your IP address and browser user agent string to help with spam detection. An anonymised string from your email address may be shared with the Gravatar service to display your profile picture. Their privacy policy is available at automattic.com/privacy.

Cookies

Our website uses cookies in the following ways:

• Essential cookies — set automatically when you visit the site to manage your session and login state
• Login cookies — if you log into an account, cookies store your login information for up to two weeks (or two days if you don't select "Remember Me")
• Comment cookies — if you leave a comment, optional cookies can save your name and email for future comments (lasts one year)
• Analytics cookies — we use Google Analytics to understand how visitors use our site. This sets cookies to track page visits, session duration, and general usage patterns. No personally identifiable information is collected through analytics.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

Google Analytics

We use Google Analytics to collect anonymised data about how visitors interact with our website, including pages visited, time spent on site, and general geographic location (country/state level only). This data helps us improve the directory. Google Analytics data is processed by Google in accordance with their Privacy Policy. We do not share personally identifiable information with Google Analytics.

Google Maps

Business listing pages on this site may include embedded Google Maps to display business locations. When you view a map, Google may collect data about your visit in accordance with Google's Privacy Policy.

Embedded Content from Other Websites

Pages on this site may include embedded content such as maps, videos, or social media posts. Embedded content from other websites behaves as if you had visited those websites directly. These sites may collect data about you, use cookies, and monitor your interaction with that content.

Media and Images

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

Images used in business listings are either submitted by business owners, or sourced from publicly available online sources. If you believe an image has been used incorrectly, please contact us.

Who We Share Your Data With

We do not sell, trade, or rent your personal data to third parties. Data may be shared in the following limited circumstances:

• With service providers who help operate our website (hosting, email delivery) under strict confidentiality
• With Google for Analytics and Maps functionality as described above
• If required by law or to protect the rights and safety of our users
• IP addresses may be included in password reset emails as a security measure

Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

• Contact form submissions — retained for 12 months then deleted
• Account data — retained while your account is active. You may request deletion at any time
• Comments — retained indefinitely to manage moderation queues, unless you request deletion
• Business listing data — retained while the listing is active in the directory
• Analytics data — retained by Google for 26 months per their standard settings

Your Rights

Under Australian Privacy Law and where applicable the GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Request that we update or remove your business listing
• Withdraw consent for data processing where consent is the basis for processing

To exercise any of these rights, contact us at contact@industrialpark.au. We will respond within 30 days.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption and our email is secured with SPF authentication. However, no method of transmission over the internet is 100% secure.

Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.